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Saturday, February 26, 2011

Toyota Announces Two Voluntary Recalls and Amends Potential Floor Mat Interference Recall Announced in 2009

Toyota Announces Two Voluntary Recalls and Amends Potential Floor Mat Interference Recall Announced in 2009

 
Driver’s Side Floor Carpet Plastic Pad Modification on Lexus GS
Driver’s Side Floor Carpet Cover Replacement on Lexus RX and Toyota Highlander
Models Added to the Potential Floor Mat Interference with Accelerator Pedal Recall 
 
TORRANCE, Calif., February 24, 2011 -- Toyota Motor Sales (TMS), U.S.A., Inc., today announced that it will conduct a voluntary safety recall of approximately 20,000 2006 and early 2007 Model Year GS 300 and GS 350 All-Wheel Drive vehicles to modify the shape of the plastic pad embedded in the driver’s side floor carpet.  In the event that the floor carpet around the accelerator pedal is not properly replaced in the correct position after a service operation, there is a possibility that the plastic pad embedded into the floor carpet may interfere with the operation of the accelerator pedal.  If this occurs, the accelerator pedal may become temporarily stuck in a partially depressed position rather than returning to the idle position.  
 
Owners of the involved GS 300 and GS 350 All-Wheel Drive vehicles will receive a notification by first class mail beginning in early March 2011.  
 
Toyota will also voluntarily recall approximately 372,000 2004 through 2006 and early 2007 RX 330, RX 350, and RX 400h vehicles, and approximately 397,000 2004 through 2006 Highlander and Highlander HV vehicles to replace the driver’s side floor carpet cover and its two retention clips.  If the forward retention clip used to secure the floor carpet cover, which is located in front of the center console, is not installed properly, the cover may lean toward the accelerator pedal and interfere with the accelerator pedal arm.  If this occurs, the accelerator pedal may become temporarily stuck in a partially depressed position rather than returning to the idle position.  
 
Owners of the involved RX and Highlander vehicles will receive an interim notification by first class mail beginning in the near future, explaining how to inspect for this condition or that they may contact their local dealer to perform the inspection. Owners will receive a second notification once the replacement covers are available. 
 
Separately, Toyota has amended its recall from November 2009, adding three models to address the potential for unsecured or incompatible floor mat entrapment of the accelerator pedal.  The models added include:  
 
• Approximately 603,000 2003 through 2009 4Runner
• Approximately 17,000 2008 through 2011 Lexus LX 570; and
• Approximately 761,000 2006 through 2010 RAV4  
 
Owners of the involved 4Runner, LX 570, and RAV4 vehicles will receive an interim notification by first class mail beginning in the near future, informing them of the condition.  Owners will receive a second notification once the recall preparations are complete.  
 
Toyota and Lexus dealers will implement the newly announced and amended recall remedies at no charge to the vehicle owners.  
 
Detailed information and answers to questions are available to customers at www.toyota.com/recall or www.lexus.com/recall and the Toyota Customer Experience Center at 1-800-331-4331 or Lexus Customer Satisfaction at 1-800-25 LEXUS or 1-800-255-3987.
 
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Safety and Quality Initiatives:
 
 
 
 
 
 
2006-07 Lexus GS 300/GS 350 Driver's Side Floor Carpet Plastic Pad Voluntary Recall, 2004-2007 Lexus RX/2004-2006 Toyota Highlander Driver’s Side Floor Carpet Cover Voluntary Recall, Model Expansion of Potential Floor Mat Interference with Accelerator Pedal Recall:
 
 
 
2006-2007 Lexus GS 300/350, 2006-2009 IS 250 and 2006-2008 IS 350 Fuel Pressure Sensor Voluntary Recall:
 
 
 
 
2011 Toyota Sienna Voluntary Recall:
 
 
 
 
Brake Master Cylinder Recall:
  
 
  
 
2005-2008 Toyota Corolla/Corolla Matrix Voluntary Recall:
 
 
 
 
2000-2004 Toyota Avalon Voluntary Recall:
 
 
 
 
2003-2007 Lexus LX 470 Voluntary Recall:
 
  
 
2006-2008 Lexus IS 350/2007-2008 Lexus GS 350, GS 450h, LS 460, LS 460 L/2008 Lexus GS 460, LS 600h L Voluntary Recall:
 
 
 
 
2010 Lexus HS 250h Voluntary Recall:
 
 
 
  
2009-2010 Lexus LS 460 and LS 600h L Voluntary Recall:
 
 
 
 
 
 
2003 Toyota Sequoia Voluntary Recall:
 
 
 
 
 
2010 Lexus GX 460 Voluntary Recall:
  
 
 
 
 
 
 
 
 
  
1998-2010 Toyota Sienna Voluntary Recall:
 
 
 
  
  
Congressional Hearings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2010 Tacoma Voluntary Recall:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2010 Prius/2010 Lexus HS 250h/Camry Voluntary Recalls:
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Sticking Accelerator Pedal Recall:
 
 
 
 
 
 
Toyota's Statement on NHTSA Penalty Announcement (April 5, 2010/Updated April 6, 2010)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Toyota Update (Feb. 2, 2010) 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Toyota Temporarily Suspends Sale of Selected Vehicles (Jan. 26, 2010/Updated Jan. 28, 2010)
 
 
 
Potential Floor Mat Interference with the Accelerator Pedal in Certain Toyota and Lexus Vehicles:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

NHTSA report (Nov. 2, 2009)
 
Toyota owner letter (Nov. 2, 2009)
 
 
 
 
 
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NOTE TO CONSUMERS: We’ve received a number of comments and questions about the floor mat issue and understand the safety concerns. We want to be responsive, but the Toyota USA Newsroom is not intended as a place for consumer complaints, or detailed information about any vehicle features, specs or capabilities. These types of concerns are best handled by our Customer Experience Center where they will be routed to the appropriate customer service representative for Toyota, Scion or Lexus. You can reach our customer service representatives by calling 1-800-331-4331. Prefer to email or chat? Simply access our website email or live chat links for Toyota, Scion or Lexus.
    
Media Web site: www.toyotanewsroom.com
Public Web site: http://www.toyota.com and http://www.lexus.com
 
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